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Office Group Setting

Purpose

This article explains how Admins configure Office Groups in the Thulo Logistics Module.

An Office Group represents an operational origin (such as a city office, warehouse, or branch location) and is used during logistics operations to indicate where packages or shipments originate.

Who This Is For

  • Admins

  • Operations Managers

Required Permissions

  • Logistics → Settings → Edit

  • User Management → Admin access

What Office Groups Are Used For

Office Groups are used to:

  • Identify the office of origin during:

    • Locker Package creation

    • Shipment creation

    • Consolidation creation

  • Support branch-style operations using staff permissions

  • Provide operational context for reporting and tracking

Office Groups do not create data isolation or separate system rules.

Where Office Groups Appear

Once configured, Office Groups appear as a selectable field in:

  • Create Locker Package

  • Create Shipment

  • Create Consolidation

Staff select an Office Group during creation based on their operational location.

Step-by-Step: Create an Office Group

Step 1: Navigate to Office Group Settings

Go to Logistics → Settings → Office Group.

(keep your existing screenshot here)

Step 2: Add Office Group Information

Enter the required details, such as:

  • Office name

  • Optional description or notes

Office Group names should be clear and identifiable (e.g. city or location-based).

Step 3: Save the Office Group

Click Save to create the Office Group.

After saving:

  • The Office Group becomes available in logistics workflows

  • It can be selected by staff during package and shipment creation

Important Rules to Know

  • Office Groups are tenant-wide

  • They do not enforce data isolation

  • Permissions control who can see or use records

  • Changing Office Groups does not affect existing records

Best Practices

  • Create Office Groups based on physical locations

  • Use consistent naming (e.g. “Kathmandu Warehouse”, “Dubai Hub”)

  • Combine Office Groups with View (Own) permissions for branch-style operations

  • Avoid creating unnecessary or duplicate Office Groups

Common Mistakes to Avoid

  • Treating Office Groups as system branches

  • Expecting Office Groups to change pricing or taxes

  • Renaming Office Groups frequently after operations start

  • Giving staff global visibility unintentionally

Related Articles

  • Agency Group Setting

  • Roles, Permissions & Branch-Style Operations

  • Create Locker Package

  • Admin Configuration – Logistics Settings (Overview)

This data is used for the “Office of origin” field in the creation page of Locker Package, Shipment, Consolidated.

  1. Create Office Group - Step 1. Go to Settings menu under the Logistics module on the left sidebar.  - Step 2. Select Office Group menu and click on Add Office button. - Step 3. In the New Office popup, fill in the required fields. - Step 4. Select Save
  2. Update Office Group  To edit an office group: - Step 1. Go to Settings menu under the Logistics module on the left sidebar. - Step 2. Select the Office Group menu. Find and select the office group and click on - Step 3. Make the necessary changes to the office group. - Step 4. Select Save.
  3. Delete Office Group To delete an office group - Step 1. Go to Settings menu under the Logistics module on the left sidebar. - Step 2. Select the Office Group menu and select the office group you want to delete - Step 3. Select - Step 4. Select OK to confirm

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