Sales Order Return Mapping

Audience: Admin
Type: Reference

Reference

For system behavior and rules, see
SmartBooks Documentation – Section 7: Assets and Inventory

Purpose

Sales Order Return Mapping defines how returned items from sales orders are recorded into accounting accounts in SmartBooks.

This mapping ensures inventory reduction, revenue adjustment, and related entries are posted correctly when goods are returned by customers.

How to Access

1. Go to SmartBooks

2. Click Settings

3. Open Mapping Setup

4. Select Sales Order Return Mapping

URL format:
https://app.thulo.com/{tenantname}/ps/admin/accounting/setting/mapping-setup

What Sales Order Return Mapping Does

This mapping connects:

• Sales order return components

• Accounting accounts used to record inventory returns and revenue adjustments

When a sales order return is processed, SmartBooks applies this mapping automatically.

Configuring Sales Order Return Mapping

To configure or update the mapping:

1. Open Sales Order Return Mapping

2. Select the Return Component

3. Select the Account to record the return value

4. Save the mapping

The mapping is applied to future sales order returns.

Updating Mapping

Update this mapping when:

• Sales return handling changes

• Inventory or revenue accounts are updated

• Accounting structure is revised

Changes affect future sales order returns only.

Important Notes

• Sales order return mapping affects inventory and income reports

• Incorrect mapping can cause mismatch in stock and revenue

• Existing return records are not recalculated automatically

When to Configure This

• During initial SmartBooks setup

• Before processing sales order returns

• When return-related balances or reports are incorrect

Related Articles

• Inventory Delivery Voucher Mapping

• Credit Note Mapping

• Chart of Accounts

• Mapping Setup

End of Article