Quotations
Purpose
The Quotations feature is used to request, receive, manage, and approve vendor pricing proposals for goods and services. Quotations can be created by employees through the Admin Portal or by vendors through the Vendor Portal.
Quotations may be created directly from approved Purchase Requests or from available items in the item catalog.
The quotation process supports approval workflows, discussions, tasks, attachments, and email communication between buyers and vendors.
Create
Create a New Quotation
To create a quotation:
Step 1
(Optional) Configure an approval workflow for Quotation in:
Purchase → Settings → Approval Settings
Step 2
Navigate to:
Purchase → Quotations
Step 3
Click New.
Step 4
Complete the required information:
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Select the Vendor.
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Select the quotation source:
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Approved Purchase Request
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Available Items
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Select the required items.
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Select the Currency.
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Select the Buyer.
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Select the Estimate Date.
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Select the Expiry Date.
Step 5
Click Save.
The quotation is created and becomes available in the corresponding Vendor Portal account.
Item Selection
Purchase Request
Items can be loaded directly from an approved Purchase Request.
Available Items
Items can be selected directly from the item catalog.
Add Item
Click Add Item to include an item in the quotation.
Remove Item
Click Remove Item to remove an item from the quotation.
View
To view quotation details:
Step 1
Navigate to:
Purchase → Quotations
Step 2
Select a quotation.
Step 3
Click View.
The Quotation Details screen displays:
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Quotation Information
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Vendor Information
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Items
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Pricing
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Approval Status
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Discussions
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Tasks
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Attachments
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Activity History
Approval Process
Purpose
Quotations can be submitted for approval when an approval workflow has been configured.
Submit for Approval
Step 1
Open a quotation with Draft status.
Step 2
Click Send Approval Request.
Step 3
The system sends approval notifications to assigned approvers through:
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Email
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Web Notifications
Approve or Reject
Step 1
The approver opens the approval request.
Step 2
Review the quotation.
Step 3
Enter a reason if required.
Step 4
Select:
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Approve
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Deny
Result
The quotation status is updated accordingly.
Administrative Status Control
Administrators can manually change quotation status to:
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Approved
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Rejected
when necessary.
Status Behavior
| Status | Description |
|---|---|
| Draft | Quotation has been created but not approved. |
| Pending Approval | Quotation is awaiting approval. |
| Approved | Quotation has been approved and is available for purchasing processes. |
| Rejected | Quotation has been denied. |
| Expired | Quotation validity period has expired. |
Discussions
Purpose
The Discussions feature allows buyers and vendors to communicate directly regarding a quotation.
Both parties can view and respond to messages.
Add Comment
Step 1
Open the quotation details.
Step 2
Select the Discuss tab.
Step 3
Enter the message content.
Step 4
Click Add Comment.
Result
The comment becomes visible to both the buyer and vendor.
Notifications are sent to the opposite party.
Workflow Rules
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Buyers can view vendor comments.
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Vendors can view buyer comments.
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Comments are stored as part of the quotation history.
Tasks
Purpose
The Tasks feature allows employees to create internal tasks associated with a quotation.
This feature is available only in the Employee (Admin) view.
Create Task
Step 1
Open the quotation details.
Step 2
Select the Tasks tab.
Step 3
Click New Task.
Step 4
Enter task information.
Step 5
Click Save.
The task becomes linked to the quotation.
Workflow Rules
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Tasks are internal records.
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Vendors cannot view quotation tasks.
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Tasks support follow-up activities and quotation management.
Attachments
Purpose
The Attachments feature allows employees to upload supporting documents related to a quotation.
This feature is available only in the Employee (Admin) view.
Add Attachment
Step 1
Open the quotation details.
Step 2
Select the Attachments tab.
Step 3
Upload the required file.
Step 4
Save the attachment.
The file becomes available within the quotation record.
Workflow Rules
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Attachments support documentation, specifications, contracts, and quotation-related files.
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Vendors cannot access internal employee attachments unless explicitly shared.
Send Quotation by Email
Purpose
Quotations can be emailed directly to vendor contacts.
Send Email
Step 1
Open the quotation details.
Step 2
Click Send Quotation.
Step 3
Complete the required information:
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Select one or more contacts.
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Enable or disable Attach Purchase Quotation PDF.
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Enter any Additional Content.
Step 4
Click Send.
The selected contacts receive the quotation by email.
Workflow Rules
PDF Attachment
When enabled:
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A PDF version of the quotation is attached to the email.
When disabled:
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Only the email message is sent.
Additional Content
Users can include custom notes or instructions within the email.
Synchronization
Quotation data is synchronized with:
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Vendors
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Vendor Contacts
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Purchase Requests
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Items
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Approval Workflows
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Discussions
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Tasks
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Attachments
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Emails
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Vendor Portal
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Purchase Orders
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Reports
Permissions
| Permission | Description |
|---|---|
| View | Allows users to view quotations. |
| Create | Allows users to create quotations. |
| Edit | Allows users to modify quotations. |
| Delete | Allows users to remove quotations. |
| Send Approval Request | Allows users to submit quotations for approval. |
| Approve | Allows users to approve quotations. |
| Reject | Allows users to reject quotations. |
| Add Comment | Allows users to participate in quotation discussions. |
| Manage Tasks | Allows employees to create and manage quotation tasks. |
| Manage Attachments | Allows employees to upload and manage quotation files. |
| Send Email | Allows users to send quotations by email. |
Important Notes
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Quotations can be created by both employees and vendors.
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Quotations may be based on approved Purchase Requests or item catalog entries.
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Approval workflows are optional and depend on system configuration.
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Discussion messages are visible to both buyers and vendors.
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Tasks and Attachments are available only in the Employee view.
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Approved quotations may be used to create Purchase Orders.
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Vendors automatically see quotations associated with their accounts in the Vendor Portal.
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Quotation emails can optionally include a PDF attachment for easier review.