Credit Note Refund Mapping

Audience: Admin
Type: Reference

Reference

For system behavior and rules, see
SmartBooks Documentation – Section 6: Journal Entries and Adjustments

Purpose

Credit Note Refund Mapping defines how refunds issued against credit notes are recorded into accounting accounts in SmartBooks.

This mapping ensures refunded amounts are posted correctly and reflected accurately in balances and reports.

How to Access

1. Go to SmartBooks

2. Click Settings

3. Open Mapping Setup

4. Select Credit Note Refund Mapping

URL format:
https://app.thulo.com/{tenantname}/ps/admin/accounting/setting/mapping-setup

What Credit Note Refund Mapping Does

This mapping connects:

• Refund transactions related to credit notes

• Accounting accounts used to record the refunded amounts

When a credit note refund is processed, SmartBooks applies this mapping automatically.

Configuring Credit Note Refund Mapping

To configure or update the mapping:

1. Open Credit Note Refund Mapping

2. Select the Refund Method or Type

3. Select the Account to record the refund

4. Save the mapping

The mapping applies to future credit note refunds.

Updating Mapping

Update this mapping when:

• Refund methods change

• Refund-related accounts are updated

• Accounting structure is revised

Changes affect future refund records only.

Important Notes

• Credit note refund mapping applies only to refund transactions

• Incorrect mapping can affect cash, bank, or receivable balances

• Existing refund records are not recalculated automatically

When to Configure This

• During initial SmartBooks setup

• Before processing credit note refunds

• When refund-related reports show incorrect values

Related Articles

• Credit Note Mapping

• Payment Mapping from Sale Invoice

• Bank Account

• Mapping Setup

End of Article