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Navigate to Articles:
- From the main menu, go to "Knowledge Base" and click "New Article."
- From the main menu, go to "Knowledge Base" and click "New Article."
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Article Details:
- Enter a Subject for the article.
- Assign the article to a specific group such as Hosting or Domains.
- Check Internal Article for staff-only access, ensuring staff have VIEW permissions.
- Use Disabled to temporarily hide the article.
- Add an Article Description using the rich TinyMCE editor.
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Save:
- After creation, each article will have a unique slug for direct access.
This setup allows organized and accessible knowledge base management in Thulo Cloud.