Online Orders Workflow: From Order to Delivery

Who this course is for
This course is for business owners, store managers, and staff who handle online orders and want a clear, step-by-step workflow.

What you will learn

• How customers place orders on your Thulo website

• Order statuses and what each status means

• Processing orders (confirm, pack, ship, complete)

• Handling cancellations and changes

• Coordinating with delivery/logistics

• Common order management mistakes

After completing this course, you will be able to

• Manage online orders confidently

• Track order status accurately

• Reduce delays and customer complaints

• Create a smooth order-to-delivery process

Note
This course should be taken after adding products and setting pricing.

Beginner

English

Course Certificate

0 Enrolled Students

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