This guide explains how to leverage Thulo Cloud's Mail Lists feature to send surveys to targeted email groups.
Assigning Surveys to Mail Lists:
Once you've created a survey, a new "Mail List" column will appear.
- Select the specific mail list(s) you want to send the survey to. You can choose multiple lists for broader reach.
- Click "Send" to add all email addresses from the selected lists to the Cron Job queue for processing.
Creating and Managing Mail Lists:
- Navigate to Utilities > Surveys > Mail Lists.
- Click the "New Mail List" button on the top left side.
- Enter a descriptive name for your mailing list.
- (Optional) Customize the mail list by adding fields like "First Name," "Last Name," etc., using the "Custom Fields" feature.
- Click "Save" to create the mail list.
- Open the newly created list to add email addresses manually.
Key Points:
- Mail Lists are primarily used for sending surveys to targeted audiences within Thulo Cloud.
- Surveys are sent through the Cron Job queue, ensuring timely delivery.
- Custom fields allow you to personalize communication by capturing additional recipient information.
- You can also import a mail list from an excel sheet.
By effectively utilizing Mail Lists and Surveys in Thulo Cloud, you can gather valuable feedback and engage with specific customer segments.